Help and Support
Email sbadevs2@gmail.com and we'll get back to you, usually within two days.
I forgot to stop the timer
Tap "End drive", then change the End time on the save screen before you tap Save. Already saved? Open the drive from the Log tab and fix the times.
The night minutes look wrong
Night is counted from that day's sunset to sunrise where the drive started, using your state's definition (Ohio and Texas start 30 minutes after sunset; Maryland 30 minutes before). If location was off, the middle of your state is used. You can set the night minutes by hand on any drive.
Does the DMV accept this log?
Most states ask for the date, times, day and night hours and a parent's signature, which the PDF has. Some states want their own form; the Rules tab links to it, and you can copy the entries across. Rules change, so check with your DMV.
Moving to a new phone
Sign in to the same iCloud on the new phone and the log comes over by itself. You can also use Settings → Backups → Export, then Import on the other phone. Import only adds drives; it never deletes any.
Sharing the log with a parent
Open Settings → Share with a parent and send the invite. When they open it on their iPhone, you both see every drive and can add drives. It uses iCloud; there's no account to make. To stop, open Settings → Manage.
I deleted a drive by mistake
Open Settings → Backups → Recently deleted and tap Restore. Deleted drives stay there for 30 days.
Free vs the Family Unlock
The first 3 drives are free. The Family Unlock is a one-time purchase for unlimited drives and more than one teen. There is no subscription.
Restore a purchase
Open Settings → Family Unlock → Restore purchase, signed in with the same Apple ID you bought with.
Delete my data
Open Settings → Delete everything. The privacy policy explains what is stored where.